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| Be sure to check the destination sign on the front of the bus (above the windshield) to be sure you are boarding the right bus. If you still are not sure, tell the driver where you want to go and ask if you are getting on the right bus. When waiting for the bus, stand at the nearest bus stop sign or at the near side of an intersection if no sign is available. Make sure that the bus driver can see you so you are not passed by. Always signal the driver that you wish to ride the bus. All Apple Country Transit buses are wheelchair accessible. |
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Boarding the Bus
Please have your exact fare or pass ready before boarding the bus. Bus drivers carry no money and cannot make change. If you need a transfer, ask the driver when you pay your fare. After you leave the driver's area, no transfer will be issued.
Riding the Bus
After paying your fare, please move to the rear of the bus. Please make front seats available for elderly or disabled passengers. Take your seat as quickly as possible. This allows the driver to start moving and helps the driver maintain the schedule.
When walking on a bus, hold onto the grab rails or seatbacks. Do not move around on a moving bus. Wait until the bus has stopped to get out of your seat.
For the comfort of other passengers, the following passenger guildelines apply:
- No weapons
- No smoking
- No eating or drinking (no open food or drink)
- No radios/music players without earphones
- No profanity or spitting
- No continuous riding
- Children under 12 must be accompanied by an adult.
Please use care and courtesy when carrying items such as umbrellas, groceries, etc. Help keep your buses clean by keeping your feet off the seats and taking all trash with you.
If you find an item on the bus that another rider may have left behind, please give it to the driver. All items left on the bus are turned in at the end of the day. If you leave an item on the bus, please call 698-8571.
Please do not engage the driver in conversation. His or her job requires that he or she concentrate fully on driving the bus; he or she may be distracted by talking.
Main Street Road Closure
On days when Main Street is closed to traffic, the buses will travel and make the same stops at Church Street Intersections
Exiting the Bus
Give the driver adequate notice that you want to exit the bus.Use the rear exit door to leave the bus. This allows boarding passengers to use the front door, and the bus can maintain its schedule more easily.
After you exit, do not cross the street in front of the bus. Stand away from the bus and wait until it has left before attempting to cross the street
Transfers
Please remember the following regulations:
- You must ask the driver for a transfer when boarding the bus, stating the route to which you want to transfer.
- Transfers will not be issued at any other time during your trip. You cannot obtain a transfer when you exit the bus.
- The transfer will have a “time issued” time printed on it.
- You must catch the next available bus traveling the route to which you are transferring in order for the transfer to be valid.
- As the bus approaches the transfer point, the driver will notify the other bus so that you are assured of making your connection. If the bus you are riding is more than five minutes late, no transfers are guaranteed.
- Occasionally buses are delayed by trains, traffic, or blocked streets. The driver will adjust the time on the transfer and will inform you of how long you will have to wait.
- When you board the second bus, give your transfer to the driver. Do not put the transfer in the farebox or leave the transfer on the driver’s seat!
- Transfers are not valid for making a round trip. For example, you may not ride the bus downtown, shop for 30 minutes and use the transfer to return home.
- Transfers may not be sold or given away.
In case of a dispute with a driver, please pay the fare and call 698-8571 to discuss the dispute with a supervisor.
Right to Refuse
Apple County Transit has the right to refuse any passenger.
Apple Country Transit Home | FAQs | Rider Information | Paratransit Rider Information | Routes | County Transportation Planning
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Contact Apple Country Transit:
Phone: (828) 698-8571
6:30 am to 6:30 pm Weekdays
act@wcca.net
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Hours of Service
Weekdays (M-F)
6:30 a.m. to 6:30 p.m.
Red, White and Blue Routes
9:00 a.m. to 5:00 p.m.
Green Route (Edneyville)
Holidays Closed
New Year's, Martin Luther King Jr. Memorial, Independence, Labor, Thanksgiving and Christmas Day
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Fares and Transfers
Apple Country Transit
One Way: 75¢
Month Pass: $15.00
20 Ride Pass: $10.00
Child (Under 12): FREE
Asheville Transfers
Transfer: $1.00
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