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Clinic Appointments

Monday 8:30 a.m. - 5:00 p.m.
Tuesday - Friday 8:00 a.m. - 4:30 p.m.

On the second Wednesday of the month, we are closed in the morning for training.
On that day, we start accepting calls for appointments at 11:00 a.m.

Clinic Appointments must be made for:

To schedule an appointment, call any day, Monday - Friday, starting at 8:00 a.m.

  1. Call 692-4223
  2. Then press 3 for clinic services
  3. Next press 1 for appointments

Your phone calls are answered in the order they are received. Please do not hang up.
When you call again, you will go to the back of the line.

Appointments are made for the day that you want to be seen. We have a limited number
of appointments so the earlier you call the better your chances are of getting an appointment.

Physical Exam appointments for Child Health and Family Planning can be scheduled in advance.
For these appointments starting on Monday, you can call at any time of the day to schedule an
appointment for any day that week.

If you or your child is sick and need an appointment to be seen, but the schedule is
already full when you call, please ask to speak to a nurse.

If you walk in without an appointment, you will be asked to use our telephone to make an appointment. This assures that everyone is able to make an appointment in the order that they call. If an appointment is not available, please ask to speak to a triage nurse.

Please come at the scheduled time. If you arrive late, we may have to reschedule your appointment.
If you are unable to keep your appointment, please call ahead to cancel.

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Free Pregnancy Tests

Walk-in only on: Tuesday - Friday 8:00 - 9:00 a.m. and 1:00 - 2:00 p.m.

Appointments for pregnancy tests are available only on Mondays.

Fees & Insurance

Cash, check, and VISA, MasterCard and Discover credit cards or debit cards are accepted for payment.

Please be sure to bring your insurance card. We accept Medicare Part B, Blue Cross Blue Shield of NC, United Health Care, Medcost, Medicaid, Health Choice, Aetna, Appalachian Benefit Associates, Crescent Health Solutions, Healthgram, Humana Choice Care, Medicare Advantage HMO, PPO, and PFFS, Humana/Choice Care Commercial Plans, and WNC Health Coalition.

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Payment & Proof of Income

If you have Medicaid or another health insurance, please bring your insurance card with you.

If you have no health insurance, you can apply for our sliding fee scale which is based on income and family size. To apply for the sliding fee scale, please bring proof of income for your household. We accept paycheck stubs, a letter from the employer stating hours worked and wages, or last year’s income tax form. Until we receive this information, we will charge the full amount for our service.

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Department of Public Health • 1200 Spartanburg Highway, Suite 100 • Hendersonville, NC 28792 • (828) 692-4223

Last updated February 16, 2018