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Frequently-Asked Questions About GoMaps


Henderson County decided that the varying needs of GoMaps users would be better served by two individual mapping systems. In GoMaps Basic, the primary focus is ease of use, whereas in GoMaps Advanced the primary focus is maximum functionality. GoMaps Basic serves the needs of the vast majority of users who need to look up property information by address, property owner, parcel number, or PIN, and see crucial map features including property lines and aerial photos. GoMaps Advanced is designed for users who need advanced functionality, such as the ability to turn dozens of layers on and off, query different layers, and perform custom queries.

When you first enter the site, you are using GoMaps Basic. At the bottom of the left pane is a link to GoMaps Advanced. From GoMaps Advanced, look at bottom-right corner of the tool window for a link back to GoMaps Basic.

If you have never used an online GIS, you should start with GoMaps Basic, since in most cases it will provide the functionality that you need. Typically, users of GoMaps Basic will be familiar with Google Maps or will have little experience using online GIS systems. Users of GoMaps Advanced are typically Henderson County employees and real estate professionals with a fair amount of experience using online GIS systems.

Most computers today already have Adobe Flash Player, which is the only additional software required by GoMaps. If your computer does not have Flash, you can download it for free. Using Flash for GoMaps helps the site to be compatible with many different browsers; as long as you have Flash installed you shouldn't have any problem using the site. (GoMaps has been tested successfully with Internet Explorer, Mozilla Firefox, Google Chrome, Safari, and Opera, both on Macs and PC's.)

At present, current ownership deeds are only available online for transactions occuring after August 2000. For more information please contact the Henderson County Register of Deeds at 828-697-4901.

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  2. Go to GoMaps Basic, then click "GoMaps Advanced".
  3. Click "Search Tools" and use the "Neighborhood Name" menu to search by neighborhood or subdivision.
  4. Or, zoom in to the area you're interested in, close enough to see the parcel lines.
  5. At the upper left window, click on "Select Features in Active Layer by drawing a polygon". You can draw a shape, and any parcel the shape touches will be selected. Double-click to finalize drawing.
  6. You can also use "select / deselect features in active layer by clicking".
  7. In the "results" window at the bottom, click the "create mailing labels" icon.Mailing Labels Icon

  1. Go to GoMaps Basic, then click "GoMaps Advanced".
  2. Click "Map Layers".
  3. To see USGS quads, click on "USGS Topo Map" in the "Map Layers" window.
  4. To find the elevation of a particular area, click "Select Map: All Layers".
  5. Check "LIDAR 10-foot contours" in the "Map Layers" window.
  6. Under "Active Layer", select "LIDAR 10-foot Contours".
  7. Zoom into the map close, then click on one of the contour lines to get its elevation.

Please see this page for some query help and examples.

The most recent aerial orthophotos on Henderson County's GoMaps website were acquired in 2010, on the following dates:
March 19, 2010 | March 24, 2010 | March 30, 2010 | April 4, 2010 | April 6, 2010 | April 13, 2010

For more specific information about Henderson County GIS layers, please visit our metadata page.

  1. Go to GoMaps Basic, then click "GoMaps Advanced".
  2. Using "Search Tools" and "Address Finder", look up a road.
  3. In the results window at the bottom of the screen, click on a road segment to bring up the "Quick Report"
  4. In the Quick Report, look at the "State Road Number" information. If there is a State Road Number listed, then this road is state-maintained. Contact the NC Department of Transportation for further questions.
  5. If no State Road Number is listed, this means that the road is maintained either by a municipality, or by a private individual/organization.
  6. At that point you should contact the appropriate municipality to determine whether or not that municipality maintians the road in question.

As of April 2012, scanned plats are available for approximately 26% of Henderson County parcels (13,393 out of 51,436). More plats will be scanned in the future, as County resources permit.

Adobe Flash works on all Windows and Mac OS operating systems, including 64-bit Windows 7 and 64-bit Windows Vista. To troubleshoot errors relating to Adobe Flash Player, please click here. Or visit our Adobe Flash Troubleshooting Links page. If you are having trouble with Internet Explorer, you might try installing a different browser, such as Firefox, Safari, Chrome, or Opera. Android and iOS mobile device users will need to use our mobile GIS apps.

Last updated: December 29, 2015 3:22 PM