When you pay by Credit Card
There is a convenience fee assessed for credit card payments. This fee is paid to CCPaymentService, not to the County. The amount of the fee and the total amount to be charged will be disclosed to you prior to you providing your credit card information. You will have the option to cancel the transaction prior to any charge being processed. If you elect to continue, your credit card statement will show two charges, one charge for the tax, the other for the convenience fee. For a Schedule of Fees, Click Here
How does the system work?
You will be asked to enter the bill number printed on your bill. Once entered, the system will gather information about your bill from the county tax system. The amount you owe will be displayed. Depending on your bill, you may be given the option to pay only a portion of the total amount due. Once you enter or accept the payment amount, the system will calculate the convenience fee and display it. The total payment amount, including the fee, must be approved before the system will continue. If you choose not to pay the fee, the entire transaction is canceled and no further action is taken.
Successful payments are updated on the county tax system immediately and updated on our Tax Bill Lookup web site hourly. If payment was for a DMV bill, any blocks will be removed from the NCDOT DMV system allowing the taxpayer to purchase their vehicle plates. *
* On rare occasions, the county tax system, and/or the NCDOT DMV system connection is not available, and updates are delayed.
Safe and Secure
CCPaymentService, in cooperation with Henderson County, uses the latest encryption technology, is certified by the Credit Card Association, and adheres to all government regulations. Payment over the Internet or phone is convenient, safe, and secure. If you prefer, you can go directly to our web site at https://www.ccpaymentservice.com/HendersonTax or pay by phone by calling 1-866-580-9997.
Send Us Your Comments!
We are always interested to receive feedback and suggestions from the community. Would you like to comment on your visit to our office or web site? Rate our service! Is there a new service you would like us to offer the community? CLICK HERE to fill out a form and let us know what you're thinking!
200 North Grove St,
Hendersonville NC, 28792
Phone: (828) 697-4870
Fax: (828) 697-4578